Patient Rights and Policies
We are committed to providing quality care and ensuring you are informed of your rights and our policies.
Patient Rights & Responsibilities
We are committed to ensuring you receive the highest quality of care. As a patient, you have rights, and we also ask that you adhere to certain responsibilities to ensure the best possible care for everyone.
- Quality Care: Receive high-quality, professional medical care in a safe environment.
- Information: Receive clear information about your diagnosis, treatment, and options.
- Privacy: Have your medical information kept confidential and private.
- Respect: Be treated with dignity and respect at all times.
- Consent: Give informed consent for any treatment and refuse treatment if you choose.
- Voice Concerns: Voice any complaints and have them addressed respectfully.
- Provide Accurate Information: Share a complete and accurate medical history.
- Fulfill Financial Obligations: Fulfill all financial obligations for services received.
Our Policies
We maintain clear policies to ensure consistent, high-quality care and a positive experience for all patients.
Appointment Necessities
Please bring the following items to your appointment to ensure we can provide you with the best possible care:
- • All Insurance/Workers' Compensation Information
- • Insurance Authorization (if you have HMO insurance)
- • All relevant progress notes from your referring health care provider
- • Any imaging studies (MRIs, x-rays, etc.) labs and other studies (EMG, etc.)
- • Any copay in cash or check
- • We do not accept debit cards
Insurance Information
We accept Medicare, Workers' Compensation, QME patients, and most insurance plans. Currently we are contracted with the following insurances:
- • Aetna
- • Blue Cross
- • Blue Shield
- • Cigna
- • Medicare
- • Coventry / 1st Health
- • Health Net
- • United Health Care
- • Genex — Contracting application is in process
- • Tristar — Contracting application is in process
Any person may see Dr. Singh on an individually paid basis and receive an appropriate form to submit to his/her insurance plan for reimbursement for covered benefits.
We DO NOT accept HMO insurance or Medi-Cal.
Privacy and Confidentiality
We are committed to protecting your privacy and maintaining the confidentiality of your health information in accordance with HIPAA regulations.
- • Your medical information is kept strictly confidential
- • We will not share your information without your written consent
- • You have the right to access and request copies of your medical records
Emergency Procedures
In case of a medical emergency, please call 911 or go to the nearest emergency room. For urgent medical concerns during business hours, please call our office.
- • Emergency situations require immediate medical attention
- • We provide emergency contact information for after-hours care
- • Follow-up appointments are scheduled as needed after emergency care
Downloadable Forms
Download the forms you need before your appointment.
NOTICE TO PATIENTS - OPEN PAYMENTS DATABASE
For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here.
The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospital be made available to the public.
You may search this federal database for payments made to physicians and teaching hospitals by visiting this website: